Privacy Statement.

COMPANY NAME: PAPAGIANNOPOULOS

ONLINE STORE: https://www.halvasvolou.gr

HEADQUARTERS: PAPADIAMANTI - VASSANI, 38333, VOLOS

CALL CENTER: +30 2421021340

EMAIL: info@halvasvolou.gr

Privacy

PAPAGIANNOPOULOS Company, hereinafter referred to as "Company" and halvasvolou.gr, respects your privacy and is committed to protecting your personal data and to use it responsibly, where necessary. The privacy policy we use determines the basis on which any information we collect from you, or you provide to us (which may include personal data as defined by the Data Protection Act) through this website, will be processed by us.

* This Privacy Policy does not apply:

1) for personal information collected through other websites or services. When you use third party websites or services, you are subject to the Privacy Policy as defined by them.

2) for additional personal information that you provide to buyers, sellers, partners or other users on your own initiative and consent.

What information do we collect?

As you interact with the site (subscribe, subscribe to the newsletter, order a product) or as you contact us by phone, site or social media we may collect the following information from you:

1. Information you provide to us, which includes:

Forms that you fill in the website halvasvolou.gr
Communication content, when you contact us by phone, email or otherwise.
Registration forms on the website halvasvolou.gr
Subscriptions or orders through this site
Discussions on the site or the official social media related to it
Troubleshooting or requesting help with site operation

This information may include:

your full name,
your email address,
the address to which a product will be shipped,
the billing address (if different from the shipping address)
a telephone number (landline or mobile).

* Any information regarding your credit / debit card is notified to the respective bank.

* The company processes your data, observing the application of article 7A par. 1 (b) Law 2472/1997, as well as the European regulatory framework regarding the protection of personal data (GDPR), in order to implement the respective order and in no way will they be disclosed, made public or sold to third parties, unless the procedure established by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.

2. Information that we collect automatically with each visit to your site such as:

Technical information such as IP address, login information, browser type and version, time zone setting, operating system and platform.
Information about your visit, including the full URL of the clickstream flow to, through and through our website (including date and time).
Pages you visited or searched for before and after site visit, page response times, download errors, duration of visits to certain pages, page interaction information (such as scrolling and clicking), and methods used to go outside website.

How do we use this information?

We may, as appropriate, use the information we hold about you in the following ways:

To answer your questions more targeted.
To provide you - or to allow third parties to provide you - with information about other goods we offer that are similar to what you have already purchased or sought out or that we believe may be of interest to you.
To make suggestions to you and other users of our site about products that may interest you or them.
To enable third-party services to provide targeted advertising, through the websites you visit, for goods that you may find interesting (see more about this in the Cookie Policy below.)
To measure or understand the effectiveness of the advertising we offer to you and others
To monitor the progress and number of participations in promotions.
To be able to interact with the site by posting comments for example or sharing information on other social networking platforms.
To fulfill our obligations arising from any contracts concluded between you and us and to provide you with the information and products you request. To effectively manage your access to our services or to notify you of any changes to the services.
To comply with legal requirements.
For better site management and internal functions, including troubleshooting, data analysis, technical testing and statistical surveys.
To improve the website, ensuring that the content is presented in the most effective way for you and your computer.
As part of our efforts to keep the site safe.

How and when is this information communicated?

We may share your personal data with selected third parties such as:

Authorized employees of the online store, who are responsible for the execution and invoicing of your orders, as well as for the fulfillment of all kinds of obligations arising from the contract between the customer and the online store.
Payment and transfer service providers (for example banks, money transfer services such as Paypal, courier companies, etc.) necessary for conducting business and / or securing data and / or serving electronic users store.
Business partners, suppliers and partners to provide information on promotions and offers.
Advertisers, ad networks, and social networks that require data to select and display relevant ads to you and other users. We can also use aggregate information to help advertisers reach the type of audience they are targeting.
Providers of search engines and "Analytics" services that help the Company in optimizing the website.
Other third parties when you wish such sharing and after you have already given your consent.

We may share your personal data with other third parties such as:

In the event of a sale or purchase of a business or assets, we may disclose your personal information to the prospective seller or buyer.
If the Company that controls this website is acquired by a third party, the personal data it holds about customers will be one of the transferred assets.
If we are obligated to share your personal data in order to comply with any law, enforce the terms of use, or protect the rights, ownership or security of the Company, our customers or others. This includes sharing information with other companies and organizations in order to protect against possible fraud and reduce credit risk.
In any third party he legally seeks it.

* We require all third parties, with whom we share your personal data, for the reasons mentioned above, to respect their security, to maintain confidentiality, not to send your data to others without the permission of the Company, to receive and appropriate security measures themselves and to comply with the applicable legal framework for the protection of personal data and in particular Regulation 979/2016 / EU.

Cookies

Cookies are small text files placed on your computer by the websites you visit and are widely used for the most efficient operation of websites, to retain in their memory the information you are interested in and to improve and / or enrich the experience. on the site you are visiting.

They can also help ensure that the ads you see on the site are more relevant to your preferences and interests.

We do not use cookies to identify you, but only so that the website can function better in a way that serves you.

Disable / Delete Cookies

Cookies do not pose a risk to your computer system or your files. You can of course disable cookies using the setting in your browser that allows you to refuse the setting of certain cookies. However, if you use your browser settings to disable all cookies (including basic cookies) you may not be able to access all parts of our site or any other sites you may visit.

Disabling a cookie or cookie category does not delete the cookie from your browser. You will need to do this separately in your browser.

How long do we keep your data?

We hold the privacy of your personal information in the highest regard. your account on our site. However, some data, which mainly concern product markets, may be retained above, in order to comply with applicable tax and commercial legislation.

At the end of this period, this data is either completely deleted from our system, or is kept anonymous, so that it can be used, in an unrecognizable way, in statistical analyzes and for business planning purposes.

What are your rights?

You have the right to:

Request access to your personal data. This allows you to receive a copy of the personal data we hold about you and to check how we process it legally.

Ask for the correction of the personal data we hold about you, if it is incomplete or inaccurate, although we may need to verify the accuracy of the new data before making any modifications.
Ask for the deletion of your personal data when there is no longer any reason to continue processing it. You can also exercise this right when you have successfully exercised your right to object to the processing (see below) if we have processed them illegally or are required by law to delete them for other reasons.

* Please note, however, that we may not always be able to comply with your request for deletion, for specific legal reasons that will be communicated to you, as appropriate, upon submission of your application.

Oppose the processing of your personal data - unless there is a legitimate reason to do so - as long as there is something that you feel violates your fundamental rights and freedoms.
Ask for the restriction of the processing of your personal data in the following scenarios: (a) if you want us to determine the accuracy of the data, (b) where the use of the data is illegal but you do not want us to delete it completely, (c) when you need to keep the data, even if we no longer require it, as you need it, to pursue or defend legal claims, or (d) you have challenged the use of your data, but we must verify if we have legitimate reasons to allow it. use.
Request the transfer of your personal data to you or to third parties. We will provide you or a third party service that has selected your personal data in a widely used, readable, electronic format. Please note that this right only applies to automated information that you have originally given your consent to use or to information that we have used to execute a contract between you and us.

Withdraw your consent, at any time, for future processing of your personal data, in cases where it is deemed necessary by us. If you withdraw your consent, however, we may not be able to offer certain products or services.

The applicable Law, in relation to the above, is the Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679 / EU, and the current national and European legal and regulatory framework for the protection of personal data. .

The competent courts for any emerging disputes related to your Data are the Courts of Athens.

You can file a complaint with the Personal Data Protection Authority if you believe that the processing of your Personal Data violates the applicable national and regulatory framework / law for the protection of personal data.

If there are any changes to our Privacy Policy, we will post an update here on our website before the changes take effect and we will notify you in any appropriate way.

We encourage you to read this Policy from time to time to know how your Data is protected.

Contact

If you have any questions about this policy or the way we handle your personal information, please contact us by email at: https://www.halvasvolou.gr.

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